{"id":102,"date":"2025-08-05T22:37:27","date_gmt":"2025-08-05T19:37:27","guid":{"rendered":"https:\/\/ozelyazicilar.com\/?page_id=102"},"modified":"2025-08-05T22:37:27","modified_gmt":"2025-08-05T19:37:27","slug":"mesafeli-satis-sozlesmesi","status":"publish","type":"page","link":"https:\/\/ozelyazicilar.com\/index.php\/mesafeli-satis-sozlesmesi\/","title":{"rendered":"Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi"},"content":{"rendered":"<p style=\"font-weight: 400;\"><b><strong>Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi<\/strong><\/b><\/p>\n<p style=\"font-weight: 400;\">at\u0131\u015f s\u00f6zle\u015fmesi kullan\u0131lmas\u0131 zorunlu de\u011fildir. Ayr\u0131ca, \u00fccret kar\u015f\u0131l\u0131\u011f\u0131nda \u00fcr\u00fcn veren otomat, ta\u015f\u0131nmazlar\u0131n sat\u0131\u015f ve kiralanmalar\u0131, halka a\u00e7\u0131k hizmet veren telekom\u00fcnikasyon firmalar\u0131 gibi taraflarla yap\u0131lan s\u00f6zle\u015fme ve ilgili alanlarda mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi kullan\u0131m\u0131 s\u00f6z konusu de\u011fildir.<br \/>\nY\u00f6netmeli\u011fe g\u00f6re Mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi kullan\u0131lmas\u0131 gerekmeyen ticari faaliyetler \u015fu \u015fekildedir:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Finansal hizmetler,<\/li>\n<li>Otomatik makineler arac\u0131l\u0131\u011f\u0131yla yap\u0131lan sat\u0131\u015flar,<\/li>\n<li>Halka a\u00e7\u0131k telefon vas\u0131tas\u0131yla telekom\u00fcnikasyon operat\u00f6rleriyle bu telefonun kullan\u0131m\u0131,<\/li>\n<li>Bahis, \u00e7ekili\u015f, piyango ve benzeri \u015fans oyunlar\u0131na ili\u015fkin hizmetler,<\/li>\n<li>Ta\u015f\u0131nmaz mallar\u0131n veya bu mallara ili\u015fkin haklar\u0131n olu\u015fumu, devri veya kazan\u0131m\u0131,<\/li>\n<li>Konut kiralama,<\/li>\n<li>Paket turlar,<\/li>\n<li>Devre m\u00fclk, devre tatil, uzun s\u00fcreli tatil hizmeti ve bunlar\u0131n yeniden sat\u0131m\u0131 veya de\u011fi\u015fimi,<\/li>\n<li>Yiyecek ve i\u00e7ecekler gibi g\u00fcnl\u00fck t\u00fcketim maddelerinin, sat\u0131c\u0131n\u0131n d\u00fczenli teslimatlar\u0131 \u00e7er\u00e7evesinde t\u00fcketicinin meskenine veya i\u015fyerine g\u00f6t\u00fcr\u00fclmesi,<\/li>\n<li>Yolcu ta\u015f\u0131ma hizmetleri,<\/li>\n<li>Mallar\u0131n montaj, bak\u0131m ve onar\u0131m\u0131,<\/li>\n<li>Bak\u0131mevi hizmetleri, \u00e7ocuk, ya\u015fl\u0131 ya da hasta bak\u0131m\u0131 gibi ailelerin ve ki\u015filerin desteklenmesine y\u00f6nelik sosyal hizmetler<\/li>\n<\/ul>\n<p>Mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi uygulamas\u0131 kapsam\u0131n\u0131n d\u0131\u015f\u0131ndad\u0131r.<br \/>\nUygulama kapsam\u0131nda de\u011ferlendirilebilecek durumlar i\u00e7in dikkat edilmesi gereken noktalardan biri de, s\u00f6z konusu s\u00f6zle\u015fmede al\u0131c\u0131 konumundaki ki\u015finin t\u00fcketici olmas\u0131 zorunlulu\u011fu olmas\u0131d\u0131r. Al\u0131c\u0131n\u0131n mesleki veya ticari bir ama\u00e7 g\u00fctmesi durumunda, mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi uygulanamaz.<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"mesafeli-sat-szlemesi-nasl-hazrlanr\">Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi Nas\u0131l Haz\u0131rlan\u0131r?<\/h2>\n<p style=\"font-weight: 400;\">Mesafeli sat\u0131\u015f s\u00f6zle\u015fmesinde bulunmas\u0131 gereken bilgiler, mesafeli sat\u0131\u015flar s\u00f6zle\u015fmesi y\u00f6netmeli\u011fi taraf\u0131ndan belirtilmi\u015ftir. S\u00f6zle\u015fmenin nas\u0131l haz\u0131rlanaca\u011f\u0131 ve i\u00e7erisinde bulunmas\u0131 gereken bilgiler s\u0131ras\u0131yla \u015fu \u015fekildedir:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Taraflar: Sat\u0131c\u0131 ve al\u0131c\u0131ya ait bilgiler, sat\u0131c\u0131 ve al\u0131c\u0131n\u0131n adresi, fatura bilgisi<\/li>\n<li>Sat\u0131c\u0131n\u0131n sorumluluklar\u0131<\/li>\n<li>Al\u0131c\u0131n\u0131n sorumluluklar\u0131<\/li>\n<li>Mesafeli sat\u0131\u015f s\u00f6zle\u015fmesinde m\u00fccbir sebep: Bu madde; deprem, sel, toprak kaymas\u0131 gibi do\u011fal afetler gibi taraflar\u0131n elinde olmayan sebepler sonucunda sorumluluklar\u0131n\u0131 yerine getirememesi durumlar\u0131n\u0131 kapsar. M\u00fccbir sebepler kar\u015f\u0131s\u0131nda taraflar\u0131n y\u00fck\u00fcml\u00fcl\u00fcklerinin kalkaca\u011f\u0131 ve herhangi bir cezai i\u015fleme tabi tutulamayacaklar\u0131 belirtilmelidir.<\/li>\n<li>Sipari\u015f: Bu maddede taraflar\u0131n sipari\u015f ile ilgili sorumluluklar\u0131 yaz\u0131lmal\u0131d\u0131r. Sipari\u015fin hangi durumlarda sona erece\u011fi ile sat\u0131c\u0131 ve t\u00fcketicinin sipari\u015f ile ilgili sorumluluklar\u0131 belirtilmelidir. Sipari\u015fin hangi durumlarda sora erece\u011fi, \u00f6deme a\u015famas\u0131ndan sonraki i\u015fleyi\u015f belirtilmelidir. Bu maddedeki \u00f6nemli husus; \u00f6deme a\u015famas\u0131nda bir problem ile kar\u015f\u0131la\u015f\u0131lmas\u0131 durumunda sorumlulu\u011fun t\u00fcketicide olaca\u011f\u0131n\u0131n ve sipari\u015f onay\u0131ndan sonra ortaya \u00e7\u0131kabilecek sorunlardan m\u00fccbir sebep hari\u00e7 sat\u0131c\u0131n\u0131n sorumlu olaca\u011f\u0131n\u0131n a\u00e7\u0131k\u00e7a ifade edilmesidir.<\/li>\n<li>Konu: Genel hatlar\u0131yla sat\u0131c\u0131 ve t\u00fcketicinin sorumluluk ve haklar\u0131n\u0131n yaz\u0131ld\u0131\u011f\u0131 b\u00f6l\u00fcm konu b\u00f6l\u00fcm\u00fcd\u00fcr. Bu maddede t\u00fcketicinin, kendisine \u00fcr\u00fcn ile ilgili detayl\u0131 bir \u00f6n bilgilendirme yap\u0131ld\u0131\u011f\u0131yla ilgili onay verdi\u011fini g\u00f6steren alan yer al\u0131r.<\/li>\n<li>\u00d6deme: \u00dcr\u00fcn bedeli, \u00fcr\u00fcnden ka\u00e7 tane g\u00f6nderilece\u011fi, \u00f6deme tipi, fatura kesilecek ki\u015fi\/kurum, kargo tipi\/\u00fccreti vs. yaz\u0131lmal\u0131d\u0131r.<\/li>\n<li>Teslimat: Sat\u0131c\u0131 ve t\u00fcketicinin teslimat s\u00fcrecindeki sorumluluklar\u0131 detayl\u0131 bir \u015fekilde yaz\u0131l\u0131r.<\/li>\n<li>\u00dcr\u00fcn iade ve cayma: \u0130ade bi\u00e7imi ile \u015fartlar\u0131 belirtilir.<\/li>\n<li>Garanti: Kullanma talimat\u0131na uygun bir \u015fekilde kullan\u0131l\u0131p, temizlenen ve \u00fcretim bazl\u0131 hata sonucu bozulan \u00fcr\u00fcnlerin garanti s\u00fcresi 2 y\u0131ld\u0131r. Mesafeli sat\u0131\u015f s\u00f6zle\u015fmesinde garanti s\u00fcresi yazmal\u0131d\u0131r.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 id=\"mesafeli-sat-szlemesi-saklama-zorunluluu\">Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi Saklama Zorunlulu\u011fu<\/h3>\n<p style=\"font-weight: 400;\">G\u00fcmr\u00fck ve Ticaret Bakanl\u0131\u011f\u0131\u2019n\u0131n (yeni ad\u0131yla Ticaret Bakanl\u0131\u011f\u0131) 6.03.2011 tarihinde yay\u0131nlad\u0131\u011f\u0131 27886 say\u0131l\u0131 y\u00f6netmeli\u011fe g\u00f6re onaylanan mesafeli sat\u0131\u015f s\u00f6zle\u015fmesinin e-ticaret platformu taraf\u0131ndan 3 y\u0131l s\u00fcreyle saklanmas\u0131 zorunludur.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"tketiciler-nelere-dikkat-etmelidir\">T\u00fcketiciler Nelere Dikkat Etmelidir?<\/h2>\n<p style=\"font-weight: 400;\">Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi, T\u00fcketicinin Korunmas\u0131 Hakk\u0131ndaki Kanuna ba\u011fl\u0131 olarak \u00e7\u0131kar\u0131lm\u0131\u015ft\u0131r. Mesafeli s\u00f6zle\u015fmeler hakk\u0131nda ayr\u0131nt\u0131l\u0131 d\u00fczenlemeler i\u00e7eren bu y\u00f6netmelikle, t\u00fcketicinin ve sat\u0131c\u0131n\u0131n haklar\u0131n\u0131n neler olabilece\u011fi, s\u00f6zle\u015fmede yer alabilecek hak ve sorumluluklar\u0131n s\u0131n\u0131rlar\u0131 ve nitelikleri belirtilmi\u015ftir. T\u00fcketiciler, haz\u0131rlanan s\u00f6zle\u015fmede kendi haklar\u0131n\u0131n nas\u0131l tarif edildi\u011fini dikkatli bir \u015fekilde incelemelidir. \u00d6zellikle Mesafeli sat\u0131\u015flar s\u00f6zle\u015fmesinde, t\u00fcketicilerin memnun kalmad\u0131klar\u0131 \u00fcr\u00fcn ve hizmetler i\u00e7in cayma hakk\u0131 ve iade hakk\u0131 gibi haklar\u0131n yer verilmi\u015f oldu\u011funa dikkat edilmelidir.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"mesafeli-sat-szlemesinde-cayma-hakk\">Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesinde Cayma Hakk\u0131<\/h3>\n<p style=\"font-weight: 400;\">Mesafeli sat\u0131\u015f s\u00f6zle\u015fmesinde t\u00fcketicinin sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn ya da hizmetten cayma hakk\u0131 bulunur. T\u00fcketicinin cayma hakk\u0131, sat\u0131n alma i\u015fleminden sonraki 14 g\u00fcn i\u00e7inde kullan\u0131labilir. Bu s\u00fcre i\u00e7inde, t\u00fcketici \u00fcr\u00fcn\u00fc ya da hizmeti kullanmam\u0131\u015fsa, hi\u00e7bir gerek\u00e7e g\u00f6stermeksizin ve hi\u00e7bir ceza \u00f6demeksizin s\u00f6zle\u015fmeden cayabilir.<br \/>\nCayma hakk\u0131n\u0131 kullanmak isteyen t\u00fcketici, sat\u0131c\u0131ya yaz\u0131l\u0131 olarak bildirimde bulunarak cayma hakk\u0131n\u0131 kullanabilir. Bu bildirimde, \u00fcr\u00fcn\u00fcn ya da hizmetin teslim edildi\u011fi tarih ve t\u00fcketicinin ad\u0131, adresi ve ileti\u015fim bilgilerinin yer almas\u0131 gerekir.<br \/>\nCayma hakk\u0131n\u0131 kullanan t\u00fcketici, sat\u0131n al\u0131nan \u00fcr\u00fcn\u00fc ya da hizmeti en ge\u00e7 14 g\u00fcn i\u00e7inde sat\u0131c\u0131ya geri g\u00f6ndermelidir. \u00dcr\u00fcn\u00fcn ya da hizmetin de\u011ferinde bir azalma olmamas\u0131 durumunda, sat\u0131c\u0131 t\u00fcketiciye \u00f6demeyi geri \u00f6deyecektir.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3 id=\"mesafeli-sat-szlemesi-iptali\">Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi \u0130ptali<\/h3>\n<p style=\"font-weight: 400;\">Mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi iptali, s\u00f6zle\u015fmeyi sona erdirmek anlam\u0131na gelir. Bu i\u015flemi yapabilmek i\u00e7in, al\u0131c\u0131n\u0131n s\u00f6zle\u015fmede belirtilen iptal ko\u015fullar\u0131n\u0131 yerine getirmesi gerekir. E\u011fer s\u00f6zle\u015fmede iptal ko\u015fullar\u0131 belirtilmemi\u015fse, al\u0131c\u0131n\u0131n s\u00f6zle\u015fmeyi iptal etmesi i\u00e7in bir sebep g\u00f6stermesi gerekir.<br \/>\nMesafeli sat\u0131\u015f s\u00f6zle\u015fmesi iptali i\u015flemi, s\u00f6zle\u015fmenin imzaland\u0131\u011f\u0131 tarihten itibaren 14 g\u00fcn i\u00e7inde yap\u0131labilir. Bu s\u00fcre i\u00e7inde, al\u0131c\u0131 sat\u0131\u015f\u0131 iptal etmeye karar verirse, sat\u0131c\u0131n\u0131n al\u0131nan \u00fcr\u00fcn veya hizmeti geri vermesi ve al\u0131c\u0131n\u0131n \u00f6dedi\u011fi tutar\u0131 iade etmesi gerekir.<br \/>\nMesafeli sat\u0131\u015f s\u00f6zle\u015fmesi iptali hakk\u0131nda detayl\u0131 bilgi almak i\u00e7in, mesafeli sat\u0131\u015f s\u00f6zle\u015fmelerine ili\u015fkin y\u00f6netmelikleri ve ilgili kanunlar\u0131 inceleyebilirsiniz. Ayr\u0131ca, s\u00f6zle\u015fmeyi imzalad\u0131\u011f\u0131n\u0131z sat\u0131c\u0131 veya perakende sat\u0131\u015f firmas\u0131n\u0131n m\u00fc\u015fteri hizmetlerine ba\u015fvurarak da iptal i\u015flemleri hakk\u0131nda bilgi alabilirsiniz.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"mesafeli-sat-szlemesi-rnei\">Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi \u00d6rne\u011fi<\/h2>\n<p style=\"font-weight: 400;\"><strong>Taraflar<\/strong>:<br \/>\nSat\u0131c\u0131: (Sat\u0131c\u0131n\u0131n ad\u0131, adresi ve ileti\u015fim bilgileri)<br \/>\nT\u00fcketici: (T\u00fcketicinin ad\u0131, adresi ve ileti\u015fim bilgileri)<br \/>\n<strong>Konu<\/strong>: Mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi<br \/>\nS\u00f6zle\u015fme konusu, taraflar\u0131n internet, telefon, posta ya da faks gibi uzaktan ileti\u015fim ara\u00e7lar\u0131n\u0131 kullanarak yapacaklar\u0131 mesafeli sat\u0131\u015f i\u015fleminde uygulanacak ko\u015fullar\u0131 belirtmektedir.<br \/>\n<strong>Taraflar aras\u0131ndaki ili\u015fki<\/strong>:<br \/>\nSat\u0131c\u0131, T\u00fcketiciye a\u015fa\u011f\u0131da belirtilen \u00fcr\u00fcn\u00fc ya da hizmeti satacakt\u0131r: (\u00dcr\u00fcn\u00fcn ya da hizmetin tan\u0131m\u0131)<br \/>\nSat\u0131n al\u0131nan \u00fcr\u00fcn\u00fcn ya da hizmetin fiyat\u0131: (\u00dcr\u00fcn\u00fcn ya da hizmetin fiyat\u0131)<br \/>\nSat\u0131n al\u0131nan \u00fcr\u00fcn\u00fcn ya da hizmetin teslim tarihi: (\u00dcr\u00fcn\u00fcn ya da hizmetin teslim tarihi)<br \/>\n<strong>T\u00fcketicinin haklar\u0131<\/strong>:<br \/>\nT\u00fcketici, mesafeli sat\u0131\u015f s\u00f6zle\u015fmesinden do\u011fan haklar\u0131n\u0131 a\u015fa\u011f\u0131daki \u015fekilde kullanabilecektir:<br \/>\n\u0130ade hakk\u0131: T\u00fcketici, \u00fcr\u00fcn\u00fc iade etme hakk\u0131na dair detaylar.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi at\u0131\u015f s\u00f6zle\u015fmesi kullan\u0131lmas\u0131 zorunlu de\u011fildir. Ayr\u0131ca, \u00fccret kar\u015f\u0131l\u0131\u011f\u0131nda \u00fcr\u00fcn veren otomat, ta\u015f\u0131nmazlar\u0131n sat\u0131\u015f ve kiralanmalar\u0131, halka a\u00e7\u0131k hizmet veren telekom\u00fcnikasyon firmalar\u0131 gibi taraflarla yap\u0131lan s\u00f6zle\u015fme ve ilgili alanlarda mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi kullan\u0131m\u0131 s\u00f6z konusu de\u011fildir. Y\u00f6netmeli\u011fe g\u00f6re Mesafeli sat\u0131\u015f s\u00f6zle\u015fmesi kullan\u0131lmas\u0131 gerekmeyen ticari faaliyetler \u015fu \u015fekildedir: &nbsp; Finansal hizmetler, Otomatik makineler arac\u0131l\u0131\u011f\u0131yla&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"default","_kad_post_title":"default","_kad_post_layout":"default","_kad_post_sidebar_id":"","_kad_post_content_style":"default","_kad_post_vertical_padding":"default","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-102","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ozelyazicilar.com\/index.php\/wp-json\/wp\/v2\/pages\/102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ozelyazicilar.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ozelyazicilar.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ozelyazicilar.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ozelyazicilar.com\/index.php\/wp-json\/wp\/v2\/comments?post=102"}],"version-history":[{"count":2,"href":"https:\/\/ozelyazicilar.com\/index.php\/wp-json\/wp\/v2\/pages\/102\/revisions"}],"predecessor-version":[{"id":104,"href":"https:\/\/ozelyazicilar.com\/index.php\/wp-json\/wp\/v2\/pages\/102\/revisions\/104"}],"wp:attachment":[{"href":"https:\/\/ozelyazicilar.com\/index.php\/wp-json\/wp\/v2\/media?parent=102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}